Website Terms of Use
Effective date: October 1, 2026
This website is operated by YY Life and provides YY Life lifestyle information, personal sharing, special offers, partner services, and Nordy Pet related services.
Please comply with these terms when using the website. Purchases from us are subject to our shopping policy and the terms and conditions specified before placing an order; Marketing Solution services are subject to a separately confirmed service agreement.
1. Website content
The content may include the author's personal experience, compilation of publicly available information, information provided by the brand, and promotional information. Unless otherwise expressly stated, product or location descriptions do not imply that the author has personally used or visited the product or location.
Prices, stock, specifications, opening hours, and offers are subject to change. Final terms of service for external merchants are subject to their checkout page and applicable terms.
2. Fair use and intellectual property rights
Our original text, images, designs, and brand content are owned by us or relevant rights holders. Rights to third-party trademarks, product images, and materials belong to their respective rights holders.
You may share article links and cite them and credit the source within the scope permitted by law. Unauthorized reproduction, republication, misuse, or commercial use of the content is prohibited.
You may not use the website for fraud, harassment, infringement, sending malware, unauthorized access, or interference with normal operation. We may restrict unauthorized use when reasonably necessary.
3. External links and commercial content
The website may contain external links, advertisements, affiliate links and brand collaborations, and related business relationships will be disclosed in an appropriate manner.
We do not automatically become a merchant, manufacturer, or agent of third-party products by introducing them. Orders paid to external merchants should be processed through those merchants; orders paid to us are subject to our shopping policies.
4. Website Management
We may modify, suspend, or discontinue certain functions for maintenance, security, content updates, or business needs, and may also refuse requests for illegal or abusive use. This does not affect orders already accepted, payments already received, or obligations that are legally obligated to be fulfilled.
If the product page or a separately confirmed agreement contains more specific conditions, those conditions take precedence to the extent permitted by law. A valid pre-sale commitment shall not be negated solely by general terms.
5. Limitation of Liability
To the extent permitted by applicable law, we do not guarantee that the website will be uninterrupted or completely error-free, nor are we liable for any indirect losses arising solely from third-party websites, external transactions, or circumstances beyond our reasonable control.
Unless otherwise expressly promised, the general Marketing Solution service description does not constitute a guarantee of ranking, traffic, sales, advertising approvals or other commercial results.
These Terms and Conditions do not exclude liabilities, consumer protections, or valid commitments that cannot be excluded by law. If any provision is held invalid, the remaining applicable provisions shall remain in full force and effect.
Individual exceptions or additional assistance do not automatically constitute the same commitment for all subsequent situations.
6. Laws and Updates
Without prejudice to any inescapable protections under the laws of your jurisdiction, these Terms and Conditions shall be governed by and construed in accordance with the laws of Ontario, Canada and applicable federal laws of Canada.
Updates will be dated on this page and will not retroactively reduce the rights to already accepted orders.
Contact email: yylifestylesfans@gmail.com
Nordy Pet Shopping, Delivery and Returns Policy
Effective Date: October 1, 2026
Nordy Pet is operated by YY Life.
Contact email: yylifestylesfans@gmail.com
Please check the product page, delivery arrangements, and applicable return and exchange policies before purchasing.
1. Our products are directly delivered from suppliers.
For items ordered and paid for directly through Nordy Pet or designated YY Life checkout services, we will handle order inquiries and after-sales requests.
Some items may be shipped directly from third-party suppliers, including orders arranged through tools such as AliExpress or DSers. Items may be shipped from outside Canada or delivered in separate packages.
For orders paid to us, we remain your after-sales contact point.
2. Change of mind and return the goods
Unless otherwise expressly promised on the product page before placing an order, voluntary returns and exchanges will not be accepted due to a change of mind, dislike of the style, or selection of the wrong size/color.
Even if upstream suppliers offer voluntary returns, it does not automatically mean that we will offer the same arrangement.
If a particular product offers voluntary returns, the timeframe, product condition requirements, return shipping costs, return region, and refund method will be specified before purchase.
The above does not affect valid maintenance, product defects, wrong goods, non-delivery, or other legally entitled rights.
3. Delivery issues and proof
Please inspect the goods as soon as possible after receiving them, and notify us of any obvious damage, incorrect items, or missing parts within 7 days of receipt so that we can verify with the supplier and carrier in a timely manner.
This is a suggested notification period, not an absolute deadline for concealing defects, effective maintenance, or legal rights.
Please provide your order number, a description of the problem, and reasonably available photos. Functional malfunctions may require video recordings or reasonable troubleshooting; we will not refuse a legally justified application simply because there is no unboxing video, nor will we ask you to take safety risks by testing.
Except as otherwise provided by law or other valid warranty, normal wear and tear, and problems caused by improper use, failure to maintain as instructed, accidental damage, or unauthorized modifications are not covered by free returns or exchanges. We will verify the cause and will not deny any original defects simply because the product has been used.
4. Return and Refund Process
Please contact us first for applicable return instructions; do not send items to the website address or supplier's address yourself. This procedure does not affect your legally valid cancellation notice or remedy rights.
Please retain the product and related accessories for verification to the extent reasonably possible. The original packaging requirement mainly applies to voluntary returns and will not be used to deny statutory claims for defective goods.
We will provide appropriate processing, including replacement, repair, or refund, depending on the nature of the problem, valid commitments, and applicable laws. Partial refunds as a settlement offer require the customer's consent.
Suppliers refusing to pay compensation or refunds not being received do not supersede our legal responsibilities.
The cost of voluntary returns is subject to the conditions disclosed before purchase; necessary return costs for issues such as defects or incorrect items will be handled according to our legal responsibilities.
Once the refund is confirmed, you will be informed of the amount, method, and estimated completion time. Generally, the refund will be returned to the original payment method; if that method is not supported, we will confirm a reasonable alternative with you. We will not force you to use shopping credits instead of legally mandated refunds.
After reasonable verification, we may refuse unfounded voluntary returns, false claims, or duplicate refund requests for the same loss for which compensation has already been received, and retain records necessary for handling transaction disputes. This does not limit a customer's right to file a complaint or payment dispute in accordance with the law.
5. Price, Delivery and Cancellation
Unless otherwise stated, prices are in Canadian dollars (CAD). Taxes, shipping costs, and other charges we incur will be listed before order confirmation.
The shipping location, processing time, estimated delivery, and cross-border cost responsibility will be explained before placing an order. Logistics or customs may cause delays, but this will not affect your legally entitled cancellation or refund rights.
If you need to cancel or modify your order, please contact us as soon as possible; whether we can stop shipment depends on the processing progress and the conditions disclosed.
Customers should provide accurate product selection and shipping information. Reasonable reshipment or address change fees incurred due to incorrect information provided by the customer will be explained and agreed upon in advance.
If there are obvious pricing/inventory errors, inability to legally deliver, or reasonable suspicion of unauthorized payment, we may verify or cancel unfulfilled orders to the extent permitted by law. Any payments already made upon cancellation will be refunded; additional charges or alternative goods require the customer's prior consent.
6. Orders from external merchants
If you place and pay for your order through a link to Amazon, AliExpress, or another merchant, the order is handled by the external merchant. For shipping, cancellations, returns, and warranties, please contact the merchant directly.
7. Legal rights
This policy does not exclude any legally inescapable responsibilities, guarantees, or effective maintenance commitments. In the event of any conflict with applicable law, the legally inescapable guarantees shall prevail.